It’s not my job

Somewhere over the past few years the level of customer service and etiquette has officially seriously died in this world. I remember when customer service was the biggest value stressed…

Happy New Year

Goodbye 2024 and hello 2025. It is hard to believe that another year has passed. So much seemes to have happened this past year and yet it seems like it…

Merry Christmas!

What a busy, crazy time it is in the nursing home. It seems every time you look around the is some other party. Between family events, staff parties, resident parties,…

Time for the big couch

Frequently in skilled Nursing rehabilitation we need to wear many hats to achieve the goals set out for our residents. We need to be the compassionate ear, the fixer, the…